Privacy Policy

1. Who we are.

Manus Labs LLC is a limited liability company organized in the State of Utah, United States. Manus Labs LLC is the data controller responsible for personal information processed through the Site and our applications.

Contact: [email protected]

2. Scope.

This policy applies to:

• Our website at manuslabs.app and any subdomains we operate (the "Site")
• All web, mobile, and desktop applications we publish (the "Apps"), including GrowTide and any future products
• Email correspondence you send to us

Where a specific App publishes its own supplementary privacy notice, that notice adds product-specific detail and, on conflicting points, governs that App.

3. Categories of personal information we collect.

Through the Site. The Site is delivered through Cloudflare, which acts as a content delivery network and security layer. To prevent abuse and protect against attacks, Cloudflare may process visitor IP addresses and set short-lived security cookies (such as __cf_bm).

Site analytics — Microsoft Clarity. We use Microsoft Clarity, a product-analytics service provided by Microsoft Corporation, to understand how visitors use the Site. Clarity captures behavioral usage data — such as clicks, taps, scrolling, mouse movement, and the pages you view — and uses it to produce aggregated heatmaps and session replays of site activity. To do this, Clarity sets cookies and stores identifiers in your browser's local storage. Clarity masks the text you type and other sensitive on-screen content by default, so the contents of form fields and similar input are not collected. We use this data only to improve the Site; we do not use it to advertise to you, and we do not sell it. Microsoft processes Clarity data as described in the Microsoft Privacy Statement and the Microsoft Clarity Terms of Use. For visitors in the EU, UK, and wider EEA, Clarity loads only after consent through a cookie banner shown on the first visit; visitors elsewhere can opt out at any time using their browser's privacy controls.

Site analytics — Google Analytics. We also use Google Analytics 4, a web-analytics service provided by Google (Google Ireland Limited for visitors in the EEA and UK, and Google LLC elsewhere), to measure Site traffic and understand how visitors engage with our pages and tools. Google Analytics collects usage data — such as the pages and screens you view, events and interactions, referral source, and general device, browser, and approximate (city-level) location information derived from your IP address, which Google does not log or store. To do this it sets cookies (for example, _ga) and stores identifiers in your browser. We have not enabled Google's advertising features (such as Google Signals), and we do not use this data to advertise to you, and we do not sell it. Google processes this data as described in the Google Privacy Policy and how Google uses information from sites that use its services. For visitors in the EU, UK, and wider EEA, Google Analytics loads only after consent through the same cookie banner; visitors elsewhere can opt out at any time using their browser's privacy controls. Apart from this analytics and the security functions Cloudflare requires, we do not operate advertising pixels or other tracking technologies on the Site.

Through the Apps. Each App collects only the personal information necessary to provide its functionality. Categories may include: account identifiers (such as email address or display name), user-generated content, and limited operational telemetry. The specific categories for each App are described in that App's supplementary privacy notice.

Through correspondence. When you email us, we receive your email address and the content of your message.

4. Purposes and legal bases for processing.

We process personal information only for the purposes identified below. For individuals in the EU, UK, or EEA, the lawful bases under Article 6 of the GDPR are:

• To provide our Apps — performance of a contract.
• To respond to correspondence — legitimate interest, or performance of a contract if you are a customer.
• To understand how visitors use the Site (analytics via Microsoft Clarity and Google Analytics) — our legitimate interest in measuring and improving the Site, or your consent where consent is required by applicable law (for example, for visitors in the EU, UK, or EEA, where analytics cookies and similar technologies require prior consent).
• To comply with legal obligations — compliance with law.

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

5. Categories of recipients.

We share personal information only with the following categories of recipients, and only to the extent necessary:

• Infrastructure service providers — hosting, content delivery, and email transmission providers acting on our instructions as processors.
• Analytics providers — Microsoft Corporation (Microsoft Clarity) and Google (Google Analytics), which provide the Site analytics described in Section 3, each acting on our instructions as a processor.
• App store operators — where our Apps are distributed, the app store operator handles installation and payment data under its own privacy terms.
• App-specific service providers — any additional processors that a particular App depends on are identified in that App's supplementary privacy notice.
• Legal and regulatory authorities — where disclosure is required by law, legal process, or to protect rights, safety, or property.

We do not sell personal information, as that term is defined by the California Consumer Privacy Act (CCPA/CPRA) or comparable laws. We do not share personal information for cross-context behavioral advertising.

6. Retention.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Microsoft Clarity analytics data — including heatmaps and session replays — is retained by Microsoft for a limited period in accordance with its own documented retention practices for Clarity. Google Analytics data is retained by Google for the retention period we configure in Google Analytics and in accordance with Google's own documented practices. App data is retained for the duration of your account and for a reasonable period thereafter as documented in each App's supplementary privacy notice. Correspondence is retained while needed for the ongoing matter.

7. Your rights.

Subject to applicable law, you have the following rights in relation to personal information we hold about you:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent, where processing is based on consent
• Right not to be subject to automated decision-making

EU, UK, and EEA residents have the right to lodge a complaint with their supervisory authority.

California residents have rights under the CCPA/CPRA, including the right to know, to delete, to correct, to opt out of any sale or sharing (we do not sell or share), and the right to non-discrimination for exercising those rights.

To exercise any right, contact [email protected]. We will respond within the time period required by applicable law, which is generally not more than one month from receipt of your request. We may need to verify your identity before responding to a request concerning your information.

8. Children's privacy.

The Site is not directed to children under 13 and we do not knowingly collect personal information from children through the Site.

Where an App is used by children (such as GrowTide, which is used by children aged 9 and older), we operate that App in compliance with the Children's Online Privacy Protection Act (COPPA). Verifiable parental consent is obtained where required, parents control child accounts, and additional restrictions on collection, use, and disclosure apply. Full details are provided in the App's supplementary privacy notice.

If you believe a child has provided personal information to us without verifiable parental consent, contact [email protected] and we will take appropriate action.

9. International transfers.

Manus Labs LLC is established in the United States, and personal information may be transferred to, stored, and processed in the United States. Where personal information is transferred from the EU, UK, or EEA to a country that has not been deemed to provide an adequate level of data protection, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

10. Security.

We implement appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

11. Changes to this policy.

We may update this policy from time to time. The "Last updated" date above reflects the most recent change. We will provide notice of material changes on this page before they take effect.

12. Contact.

For privacy questions or to exercise your rights:

[email protected]
Manus Labs LLC
7533 S Center View Ct, Ste N
West Jordan, UT 84084
United States